AJB Blog

Staying In Touch With You

Tag Archives: Car Accident

The Auto Insurance Claims Process, Step by Step

An auto insurance claim is a request made to an insurance company for compensation for damages sustained after a car accident, or for representation or intervention on the insured’s behalf when they are liable for damages. If you are involved in an accident, you will want to make a claim. When it comes time to file an auto insurance claim, a lot of people aren’t always in the best head space. Car accidents are incredibly nerve-wracking, and trying to coordinate all of the necessary information and figure out what costs you are responsible for can be stressful on anyone. Rather than waiting until the accident has already happened to try to figure everything out, we encourage you to familiarize yourself with our guide to the claims process now. That way, if an accident ever does happen (though it hopefully won’t), you’ll be ready to go and make the process as short and painless as possible. 1. Contact the Police After a car accident, contact the police and have an officer take down the details of the accident in the police report. You may be shaken up after an accident and not be in a position to assess what’s happened. If the other party becomes difficult, the police will be there to make sure you’re safe and that emergency service personnel are there to assist with injuries or hazards. 2. Contact Your Insurance Agent Having your car accident information ready will help you keep track of the information needed to file your claim. Be prepared to provide accident details to your insurer. Call your insurance company from the scene of the accident while waiting for the police or after you are safe. They will walk you through the next steps. If your car is not drivable, your insurer can advise you on transportation for you and your car. If you have this coverage on your policy, they can arrange for your car to be towed, and get you a rental car. If you do not call them, you won’t know how they can help and you may spend more money than needed. They will then open the claims file. A claims professional will represent you in any discussions with third parties involved, investigate the circumstances, handle vehicle repairs and rental arrangements, and get the claim settled. That’s what your insurance company…
Read more…

Posted in Auto Insurance, Blog, Car Insurance | Also tagged , , , , Comments Off on The Auto Insurance Claims Process, Step by Step